Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register for our events or workshops
• Subscribe to our newsletters or communications
• Contact us via email, phone, or through our website
• Participate in surveys, feedback forms, or research activities

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, postal address
• Professional Information: Job title, company name, industry, professional experience
• Event Participation Information: Registration details, attendance records, feedback, preferences
• Payment Information: Payment method details (we do not store complete credit card information)
• Communication Preferences: Your marketing and communication preferences
• Technical Information: IP address, browser type, device information, cookies, usage data

2. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contractual Necessity: When processing is necessary for the performance of a contract with you (such as when you register for an event)
• Legitimate Interests: When processing is necessary for our legitimate interests, such as to improve our services, prevent fraud, or for direct marketing of similar services
• Consent: When you have given us specific consent to process your data for particular purposes
• Legal Obligation: When processing is necessary to comply with our legal obligations

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage the events and services you request
• To communicate with you about events, services, and updates
• To personalize your experience and deliver content relevant to your interests
• To process payments and manage billing
• To send you marketing communications (subject to your preferences)
• To improve our website, services, and event offerings
• To conduct research and analysis to better understand our audience
• To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who help us operate our business and deliver services (e.g., payment processors, email service providers, event management platforms)
• Business Partners: With co-organizers or sponsors of events you attend, but only with your explicit consent
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset

All third parties with whom we share your information are required to protect your personal data in accordance with applicable laws and are bound by contractual obligations to keep your personal data confidential and secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing the services you requested
• Complying with legal, regulatory, or accounting requirements
• Resolving disputes
• Enforcing our agreements

In general, we will retain your personal information for no longer than 24 months from your last interaction with us, unless a longer retention period is required or permitted by law.

6. Your Rights

Under the GDPR and applicable data protection laws, you have the following rights:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling, and for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@rigainsightanalytics.com. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection
• Secure networks and systems

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

8. International Data Transfers

We primarily store and process your data within the European Economic Area (EEA). However, some of our service providers may be based outside the EEA. When we transfer your personal data outside the EEA, we ensure that appropriate safeguards are in place, such as:

• EU-approved Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Binding corporate rules for transfers within a corporate group

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about the types of cookies we use, why we use them, and how you can control them, please see our Cookie Policy.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete the information.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of each website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or sending you an email notification. We encourage you to review this Privacy Policy periodically.

13. Data Protection Officer and Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable data protection laws. The supervisory authority in Latvia is the Data State Inspectorate (Datu valsts inspekcija).